Shipping and Returns Info
Shipping
We are based in the UK and offer worldwide shipping. Orders are processed and shipped within 5-7 business days. All orders are posted tracked & signed.
UK
Large letter: £10
Small Parcel: £15
XL Envelope: £15
Medium Parcel: £20
Large Parcel: £40
EU
Large Letter: £15
Small Parcel: £30
XL Envelope: £35
Medium Parcel: £40
Large Parcel: £60
USA
Large Letter: £20
Small Parcel: £60
XL Envelope: £80
Medium Parcel: £120
Large Parcel: £150
Worldwide
Large Letter: £20
Small Parcel: £60
XL Envelope: £80
Medium Parcel: £120
Large Parcel: £150
Returns
If you are unsatisfied with your purchase and would like to place a return, please email us within 30 days of receiving your order info@theholwellcollection.com with the reason for return and request the return address.
We ask that you return the artwork in its original packaging or ensure it is well protected. Please note that you are responsible for the cost of returning the artwork.
We will issue a refund via the same payment method that was used for the original transaction, upon safe receipt of the returned parcel.
Returns from outside of the EU may incur customs charges for which the sender will be liable, unless the reason for return is our error. Please write below the Customs Label 'Returned Goods' in order to minimise potential charges. Any customs charges will be deducted from the refunded amount.